Shipping policy
Shipping Policy
Welcome to Aether Coffee Roasters
We're committed to delivering your order with speed and precision. Our shipping policy is designed to provide you with a seamless shopping experience, ensuring that your items reach you in perfect condition. Below are the details of our shipping procedures and policies.
1. Domestic Shipping:
- Carrier: All domestic orders are shipped via Royal Mail.
- Shipping Options: We offer two main shipping options for domestic orders:
- Royal Mail 24: Estimated delivery time is up to 48 hours.
- Royal Mail 48: Estimated delivery time is up to 72 hours.
Please note that these delivery times are based on Royal Mail's policies and are subject to change based on their service conditions. While we strive to meet these estimated times, there may be occasional delays due to unforeseen circumstances.
- Shipping Costs: Domestic shipping is FREE for orders over £30. For orders under this amount, shipping costs will be calculated at checkout based on the shipping option you select.
- Alternate Couriers: If you require a different courier service, please contact us prior to placing your order. We are flexible and willing to accommodate your shipping needs to the best of our ability.
2. International Shipping:
- Shipping Costs: International shipping costs vary based on destination and will be calculated at checkout. We offer FREE international shipping for orders over £150.
- Customs and Import Taxes: Customers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.
3. Order Processing Time:
Orders are typically processed within 24h of receiving your order. Processing time is separate from the shipping time and must be considered when calculating your expected delivery date.
4. Tracking Your Order:
Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your shipment’s progress.
5. Contact Us:
For any queries regarding our shipping policy or the status of your order, please contact us at office@aethercoffeeroasters.com . Our team is here to assist you with any concerns you may have.
Thank you for shopping with Aether Coffee Roasters. We appreciate your business and look forward to serving you again.
Welcome to Aether Coffee Roasters
We're committed to delivering your order with speed and precision. Our shipping policy is designed to provide you with a seamless shopping experience, ensuring that your items reach you in perfect condition. Below are the details of our shipping procedures and policies.
1. Domestic Shipping:
- Carrier: All domestic orders are shipped via Royal Mail.
- Shipping Options: We offer two main shipping options for domestic orders:
- Royal Mail 24: Estimated delivery time is up to 48 hours.
- Royal Mail 48: Estimated delivery time is up to 72 hours.
Please note that these delivery times are based on Royal Mail's policies and are subject to change based on their service conditions. While we strive to meet these estimated times, there may be occasional delays due to unforeseen circumstances.
- Shipping Costs: Domestic shipping is FREE for orders over £30. For orders under this amount, shipping costs will be calculated at checkout based on the shipping option you select.
- Alternate Couriers: If you require a different courier service, please contact us prior to placing your order. We are flexible and willing to accommodate your shipping needs to the best of our ability.
2. International Shipping:
- Shipping Costs: International shipping costs vary based on destination and will be calculated at checkout. We offer FREE international shipping for orders over £150.
- Customs and Import Taxes: Customers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.
3. Order Processing Time:
Orders are typically processed within 24h of receiving your order. Processing time is separate from the shipping time and must be considered when calculating your expected delivery date.
4. Tracking Your Order:
Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your shipment’s progress.
5. Contact Us:
For any queries regarding our shipping policy or the status of your order, please contact us at office@aethercoffeeroasters.com . Our team is here to assist you with any concerns you may have.
Thank you for shopping with Aether Coffee Roasters. We appreciate your business and look forward to serving you again.